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Proxiluz FAQ

If you cannot find the answer to your question in this section, do not hesitate to ask it by email to the address proxiluz@gmail.com

Colourisation: a 10-second manipulation with Photoshop. Why this price?

The “simple” colouring service is currently billed at 12 euros. To justify this price, here are some details: It is accompanied by systematic retouching work. Those who use these tools professionally know that automatic adjustments act globally and can have unwanted side effects. For example, certain areas will be correct but others too colourful, or even aberrant, which is unacceptable on faces. In short, a certain number of meticulous operations may be necessary in order to detect and correct the defects which make the image unpleasant.

How can I send you my images?

If these are images that have already been digitized, your secure personal storage space will be created from the start of our exchanges and will allow you to upload your images. If it is a photo on paper, on a negative or on a slide, you will need to send it by mail with sufficient postage and well protected. It will be returned to you free of charge at the end of the work.

How is the unit price of the “restoration of a complete album” service calculated?

The price is based on the different catering complexities. On a set of photos, most often a simple restoration will suffice, but sometimes a complex or even very complex restoration will be necessary. So this is an average estimate of work on a set of random photos. The price also includes the supply of printed photos, either on 10x15 cm paper or in a bound album.

In what format do you make the work available?

By default, it will be the JPEG digital format with a minimum size of 3000x3000 px, sRGB encoding, 8 bits. If you want a PNG format, for example to take advantage of clipping work, please specify this when ordering.

In what format should I send you my scanned images?

Preferably in JPEG digital format with a minimum size of 3000x3000 px, sRGB coding, 8 bits. But another format is possible depending on your possibilities.

What do complexity levels mean?

Each of the services is in fact associated with a level of complexity. It allows you to define a sort of pricing package based on the estimate of the time needed to complete the work. Each of the services is associated with its own criteria.

What file size do you accept?

It all depends on the initial format. A JPEG format will allow optimal definition in a few MB maximum. A PNG format will be at least ten times larger.

What file size do you provide?

Here too the JPEG format will allow optimal definition in a few MB maximum. A PNG format will be at least ten times larger.

What happens if the working time turns out to be longer than expected?

The price remains the same as at the time of its estimate. The quote will not be called into question.

What is the quality of paper used for printing?

The 10x15 copies are printed on Canon paper by thermal sublimation and the following ones (whatever their formats) on 240 g/m2 FUJIFILM paper using CEWE services

What security measures are there to protect my digital images?

All digital exchanges will take place via your personal storage space. Its security is ensured by the encryption implemented by our host Wix. Your space is protected by a password that you choose when creating it. Only the Proxiluz administrator and you have access to it, that is to say two people only.

Why choose Proxiluz?

Our strong points: Restitution of views and colourisation are services rarely offered with this level of quality. In addition, all our shipments are free. Because we are perfectionists and passionate, we try to take the greatest care to obtain a result that suits you. There may be several proposals before getting there. Likewise, we will be perfectly transparent if the database you have is not very usable.

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